Frequently Asked Questions
Everything you need to know about bringing Kendal quality into your home.
What is the typical delivery timeframe for furniture items?
Most of our standard home decor items ship within 3-5 business days. For larger furniture pieces, please allow 2-4 weeks for white-glove delivery and assembly to ensure your items arrive in perfect condition.
Do you offer a warranty on Kendal products?
Yes, all Kendal furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship. This reflects our commitment to lasting quality for your home.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return window for most items. If you are not satisfied with your purchase, please ensure the item is in its original condition and packaging. Please note that custom-made or personalized items are final sale.
How can I care for my Kendal textiles and wood surfaces?
Each product page includes specific care instructions. Generally, we recommend using a soft, damp cloth for wood surfaces and professional cleaning for upholstered items to maintain their beauty and longevity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger home investments.
Can I request fabric swatches or wood finish samples?
Absolutely. To ensure our materials match your home's aesthetic, you can order a sample kit through our 'Materials' page or contact our interior design support team for assistance.