Returns & Exchanges

At Kendal, we want you to love your home treasures, which is why we offer a 30-day return window for items in their original condition and packaging. Please note that shipping fees are non-refundable and certain custom furniture pieces may be final sale.

1

Initiate Your Return

Visit our online portal with your order number and email address to select the items you wish to return.

2

Prepare Your Package

Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back to us safely.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing